My Story
For almost 20 years, I've had the privilege of supporting Forbes-rated luxury hotels, independent properties, mega resorts, and hotel portfolios throughout the United States and The Bahamas. Along the way, I've worked with some of the hospitality industry's most recognized brands, including Marriott, Hyatt, Hilton, Wyndham, and Choice Hotels. The entire time, one principle has remained constant: great hotel management isn't about chasing short-term numbers; it's about removing roadblocks for the teams around you.
That philosophy ultimately led me to join Chelsea in co-founding CrossWord Partners. After working alongside ownership groups, investors, lenders, and hotel teams through virtually every stage of a property's lifecycle, I saw an opportunity to help build a management company focused on transparency, accountability, and long-term value creation. Rather than applying the same formula to every property, we take the time to learn each owner's individual objectives. Only then can we develop practical strategies that strengthen performance and position their investments for sustained success.
Over the years, I've had the good fortune to oversee sizable portfolios while helping organizations improve profitability, elevate guest experiences, develop leaders, and navigate complex challenges. Those experiences have reinforced my belief that successful hospitality management is built on clear communication, consistency, and trust.
What continues to motivate me is helping owners achieve the goals that matter most to them. Every hotel has a different story, every ownership group has different priorities, and no two challenges are exactly alike. That ever-changing balance between strategy and execution is what makes this industry so rewarding. It's why I continue to enjoy what I do.
Whether you're evaluating a management company, considering an acquisition, or simply looking for a fresh operational perspective, I'd welcome the opportunity to start a conversation.